Our Commitment to Privacy and Security
At TheraPulse, we understand the critical importance of protecting sensitive healthcare information. Our platform is designed with privacy and security as fundamental principles, ensuring HIPAA compliance and maintaining the highest standards of data protection.
Data Collection and Processing
Audio Recordings
- Audio recordings are processed solely for transcription purposes
- All recordings are automatically and permanently deleted immediately after transcription is complete
- Recordings are never stored long-term or archived
Data Processing
- All data processing occurs exclusively on our secure, on-premise infrastructure
- We utilize internal Large Language Models (LLMs) that operate within our controlled environment
- No data is ever transmitted to external AI services or third-party processors
Data Security Measures
Encryption and Protection
- All data is encrypted during transit using industry-standard protocols
- Data is stored in encrypted format at rest
- Multi-layer security protocols protect against unauthorized access
Infrastructure Security
- All systems are maintained within our secure, on-premise infrastructure
- Regular security audits and updates are performed
- Strict access controls and monitoring are in place
Data Usage and Sharing
Zero-Share Policy
- We never sell user data
- We never share data with third parties
- We never use client data for marketing or research purposes
- No data is ever transmitted outside our internal infrastructure
Access Controls
- Access to data is strictly limited to authorized personnel
- All access attempts are logged and monitored
- Regular access reviews are conducted
HIPAA Compliance
Our platform maintains strict compliance with HIPAA regulations, including:
- Physical safeguards
- Technical safeguards
- Administrative safeguards
- Regular compliance audits
- Staff training and certification
Data Retention
- Transcribed sessions are retained only as long as necessary for therapeutic purposes
- Users have control over their data retention periods
- Data deletion requests are honored in accordance with HIPAA regulations
User Rights
Users maintain full rights to:
- Access their data
- Request data deletion
- Export their data
- Modify their data retention preferences
Contact Information
For questions about our data use policy or to exercise your data rights, please contact our Privacy Officer at: [email protected]
This policy is regularly reviewed and updated to ensure continued compliance with regulatory requirements and industry best practices.
